Privacy Policy

At Overlooms, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services. By using our website, you agree to the practices described in this policy.

Who We Are

Overlooms is a clothing brand dedicated to offering high-quality, stylish, and comfortable apparel for people of all walks of life. We pride ourselves on crafting designs that reflect personal style, passion, and individuality. Our mission is to deliver premium clothing while prioritizing customer satisfaction and ethical business practices.

1. Information We Collect

We may collect the following types of personal information when you visit our website or make a purchase:

  • Personal Identifiable Information (PII): Name, email address, phone number, shipping and billing address, payment information.
  • Non-Personal Information: IP address, browser type, device information, and browsing activity (through cookies and analytics tools).
  • Account Information: If you create an account, we may collect your username, password, and other preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders: We use your personal and payment information to complete transactions, ship products, and communicate with you about your orders.
  • To Improve User Experience: We use your browsing data to improve website functionality, performance, and product offerings.
  • To Send Promotional Materials: With your consent, we may send promotional emails, newsletters, and updates about new products, discounts, or events.
  • To Provide Customer Support: We use your contact information to respond to inquiries, resolve issues, and provide assistance with returns or exchanges.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us track your preferences and improve the website. You can control cookie settings through your browser, but disabling cookies may affect certain website features.

4. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information:

  • Encryption: Sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology.
  • Access Control: We limit access to your personal data to authorized personnel only.
  • Regular Security Audits: We regularly review and update our security measures to ensure data protection.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • With Service Providers: We share necessary information with trusted third-party partners (e.g., payment processors, shipping providers) to fulfill your orders.
  • For Legal Reasons: If required by law, we may disclose your information to comply with legal processes or government requests.

6. Your Rights and Choices

  • Access and Correction: You can access, update, or correct your personal information at any time through your account settings or by contacting us.
  • Opt-Out of Communications: You can unsubscribe from promotional emails by following the unsubscribe link in the email or by contacting us directly.
  • Data Deletion: You can request the deletion of your personal information by reaching out to our customer support team.

7. Retention of Your Information

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. Please review the privacy policies of these sites before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Please review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: supports@overlooms.com